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FAQ

Questions and straight answers

If your question is not here, WhatsApp or email us.

What does The Lekker Lab actually do?

We build your online presence, get you found on Google and in AI answers like ChatGPT and Google AI Overviews, and turn that into enquiries, leads and sales. One team runs the website, search, WhatsApp lead capture, ads, reporting and content.

Where are you based?

We are based in Cape Town and work with businesses across South Africa.

What is the free online health check?

You send us your business name and website. We look at how you show up on Google, Google Maps and AI search, how fast your site is, and how easy it is to contact you. A real person reviews it and sends you the findings with the first things to fix. No cost and no obligation.

How much does it cost?

Monthly plans are Presence R1,550, Get Found R6,950, Get Enquiries R13,950 and Grow R22,500 per month, excl. VAT. Ad spend is paid directly by you to Google or Meta. Once-off projects start at R4,450. The free health check shows which plan fits.

Do I have to sign a long contract?

No lock-in. You own your site and accounts, and plans have a 3 month start period, then run month to month.

Do you only do Google Business Profile?

No. Google Business Profile is one service among many. We build websites, run Google and AI search visibility, listings, reviews, WhatsApp lead capture, ads, reporting and content.

What is AI search visibility?

It is how often AI tools like ChatGPT and Google AI Overviews mention or recommend your business when people ask for what you sell. We improve it and report on it monthly.

Who owns my website and accounts?

You do. Your domain, website, Google Business Profile, ad accounts and WhatsApp Business are set up in your name, with access for us while we work together.

Do you pay for my ads?

No. Ad spend is paid directly by you to Google or Meta, so you always see exactly what was spent.

Can you work with businesses outside Cape Town?

Yes. We are Cape Town based and work with businesses across South Africa.

Do you guarantee results?

We do not promise rankings or AI mentions, because no one honestly can. We do promise the work, transparency and a monthly report showing enquiries and where they came from.

Do you shoot real photos and videos?

Yes, content from real on site shoots is part of our Grow plan and available as a once-off project.

Still wondering? Ask away.

Get a free health check, or just send us a lekker WhatsApp.